Virgin Media's : I'm Sick and Tired of You
I've had my broadband with only two companies in twenty years, NTL and then Virgin whom bought NTL. I've had them at three addresses and never had cause to really complain, sure for a while I had a junction box which would fill with water whenever it rained, so cutting me off, but they sorted that quickly enough. However, for the last year I've paid for 200mbit speed, super speed, being who I am I immediately started to monitor the speed, and initially I did get around 198mbit download speeds with a constant 12mbit up. Unfortunately over the last four months that speed has dropped off and off, so much so that my automated server started to report 4mbit. I tweeted VM about this, of course I received the standard line that this was my equipment. I called them about it and was told that "over wifi you get much less download speed than you pay for", except I'm using Cat 6 over a gigabit LAN... "Cat what?" the operator asked, as I was simply no longer ...