sutton050

Phase one of my plan is now complete, I have monitored the speed of my internet ALLLL day, from just after I got home in the morning, through until just now. No-other unit or device was being used through from around 4pm until just now - the wife and I went to watch the new Thor film at the cinema - so, how can Virgin Media explain that clear throttling down mid-afternoon... It is awful and far below anything listed on their website, utter and total garbage speed.  Yet we see a general level of 25+ for most of the day You will need to click this chart to see the image close up. My data points were taken with my script - see the previous post - every 10 seconds, it has generally used resolved to the Server in Leeds. The time markers (green) were added by myself, artificially, by eye.  But they give you the gist of the time, and I will also upload the raw CSV somewhere... I am now going to hit twitter. Edit - This is fabulous, I've just gone to the link I was provided to send in...

I've had my broadband with only two companies in twenty years, NTL and then Virgin whom bought NTL.  I've had them at three addresses and never had cause to really complain, sure for a while I had a junction box which would fill with water whenever it rained, so cutting me off, but they sorted that quickly enough. However, for the last year I've paid for 200mbit speed, super speed, being who I am I immediately started to monitor the speed, and initially I did get around 198mbit download speeds with a constant 12mbit up. Unfortunately over the last four months that speed has dropped off and off, so much so that my automated server started to report 4mbit.  I tweeted VM about this, of course I received the standard line that this was my equipment.  I called them about it and was told that "over wifi you get much less download speed than you pay for", except I'm using Cat 6 over a gigabit LAN... "Cat what?" the operator asked, as I was simply no longer ...